Retail Information Systems, Houston Texas

Project Manager                                                                  10/2018 – Present

Coordinated over 60 projects, worth over $2,000,000

Worked with Houston Astros, Milwaukee Bucks, Boy Scouts of America, Stella McCartney, and Makers Mark

Retail Information Systems, Houston Texas

RFID Product Champion                                                  10/2018 – Present

Created online articles to inform about our products and drive traffic

Worked with several businesses to implement RFID in a retail environment

Microcenter, Houston Texas

Store Stock Technician                                                         3/2018-10/2018

Repaired more than $150,000 worth of merchandise each month

Completed an average of 230% of units expected each day

Ensured that all returned computers were in a good condition to be sold

Worked with HP, Dell, Asus, Acer, and Lenovo on merchandise orders

Conducted weekly audits for loss prevention, bringing our location to #2 in the company

MicroCenter, Houston Texas

Front-end Shift Lead                                                              11/2017-3/2018

Conducted opening operations including handling and distribution of up to $4,000 daily

Supervised transactions, managed point of sale system, and navigate crises for 20 employees

Ensured open communication between all major departments to facilitate smooth customer experiences

Regularly oversaw logging and handling of cash transactions totaling up to $20,000

Managed unanticipated schedule changes for 20 employees

Advocated for front-end sales team in conversations with General Managers

Handled supervisor overrides for extenuating circumstances to facilitate customer service