Hello world! My name is Paul Lambert and I am passionate about technology and creative outlets, especially knife making. I am a recent graduate of the University of Houston with a degree in Interpersonal Communications.

I enjoy creating websites, both in theory and practice. I am still learning more about the programming side, specifically CSS, and enjoy creating fun programs with Python. One of my other time consuming creative outlets is making knives. There is something unique and fun about creating a new, different knife. You can learn more about my creative life further down in my hobbies area.

 

 

Recent Work Experience

MicroCenter, Houston Texas

Store Stock Technician                                                                                                             March 2018 – Present

Repaired more than $150,000 worth of merchandise each month

Completed an average of 230% of units expected each day

Ensure that all returned computers are in good condition to be sold

Work with HP, Dell, Asus, Acer, and Lenovo on merchandise orders

Conduct weekly audits for loss prevention

 

MicroCenter, Houston Texas

Front-end Shift Lead                                                                                                                  November 2017 – March 2018

Conduct opening operations including handling and distribution of up to $4,000 daily

Supervise transactions, manage point of sale system, and navigate crises for 20 employees

Ensure open communication between all major departments to facilitate smooth customer experiences

Regularly oversee logging and handling of cash transactions totaling up to $20,000

Manage unanticipated schedule changes for 20 employees

Advocate for front-end sales team in conversations with General Managers

Handle manager overrides for extenuating circumstances to facilitate customer service

 

MicroCenter, Houston Texas

Customer Service Representative                                                                                           February 2017 – November 2017

Handled daily transactions of up to $15,000

Received 3 STAR awards for outstanding customer service

Assisted customers in general matters

Finalized sales for customers with in-store pickup items

 

Osyra Designs, Houston Texas

Lead Designer                                                                                                                             October 2014 – March 2017

Consulted with clients to develop the best design to suit clients’ needs

Used WordPress to construct websites for individuals and corporations

Guided branding and development of style

Created graphics and designs in Photoshop Elements

Implemented in-site email and contact forms

 

 

 

Education

University of Houston, Houston, Texas                                                                                                    May 2017

B.A. in Interpersonal Communications

Minor in English

 

Spanish Language 

Limited working Spanish ability

Currently working to improve proficiency

 

 

 

Achievements

Eagle Scout – Bronze Palm

I started Cub Scouts in kindergarten, and continued to Boy Scouts until I received the Eagle Scout Award at 17. Though this was later than I wanted to earn it, I made the most of the time before 18 (when you transition from boy scout to adult leader) to earn the Bronze Palm Award, the next step up from Eagle Scout.

Customer Service Awards 

While working as a barista and cashier at Starbucks, I received three SPOT Awards and the Consumer Voice Award. The SPOT Awards were for “Integrity and Respect Always” (twice), and “Sell and Serve with Passion”. The Consumer Voice Award is in recognition of outstanding customer service.

While working as a customer service representative at Microcenter, I received three STAR Awards for providing impeccable customer service with a great attitude.

 

 

Hobbies

Knife making

I have loved knives since I started Cub Scouts in kindergarten. I still remember (and have) the first knife my parents let me buy with my money at 11, and I have been growing my collection ever since. In the spring of 2016 I watched somebody on YouTube make a knife. I love making things. I love knives. Thus, my journey began. Since then, I have made several knives, each unique and better than the last (which you can find here). They are also shown on the YouTube channel here.

Martial Arts 

I am fiercely protective of those I love. The need to be able to protect people is what spurred my interest in martial arts, and the camaraderie  and close friendship is what kept me there. I am able to spend time with them in a way that allows us to both challenge and support each other. Since I first discovered this, I have loved and practiced mixed-martial arts with emphasis in Jiu-Jitsu and Aikido.

Aikido has taught me a very important concept: Randori. Randori roughly translates to “seize the chaos,” and is the closest that Aikido gets to full sparring. I would be put in the middle of the room with between two and five others, who could use any attack we had learned. My job was to survive until my Sensei said stop. There is a feeling unique to this, similar to being the eye of a hurricane. I had to be calm in the face of stress all around me. I find this applicable to nearly all aspects of life. Life is full of stress, and the ability to allow it to swirl around me while I stand calmly in the center is essential.

Gaming

I started gaming, like many children, with Pokémon and Mario (for me, on the gameboy). My high school afternoons were filled with the sounds of zombies falling before my friend and me on the xbox. I moved on to the computer in college, playing games ranging from Hearthstone to League of Legends to Overwatch.